I’m Sorry You’re Having Such A Bad Day

A Sales Manager’s Letter

Dear Sales Professional,

I watched you today, as I do every day, trudging into our offices at 08h30. Your face … downcast and sad. I watch you as you carry the weight of the world on your shoulders. I feel really bad, feeling that I have failed you in some way. Why can’t I get and keep you motivated? Why can’t I help you bring in more sales? Why can’t I make you happy?

Watching you fumble your way around your desk leaves me in agony because I know that you’re just as awkward getting through your life. I’m saddened that I cannot do anything to take your pain away. I watch you get a cup of coffee from the coffee machine … the mat in front of it worn down by the tramp of a 1000 feet a day.

You’re joined by someone else. Your face lights up and I see your first smile for the day. Soon you’re joined by others and I see you laughing. I’m so glad that your mood has lifted. As I walk past your office at around 09h15, I see you chuckling at something you’re reading in this morning’s paper.

I notice that there is a lot of dust on your telephone. I really must have a word with the cleaning lady … she’s really not doing a good job. We can’t have dust all over the show. It’s not good for our sinuses. It’s just after 15h00 and I see you stride back into the office. You’re smiling and slightly glassy-eyed and smell of garlic. I’m glad your day has improved.

You’re a bit clumsy I see … there’s a grease spot on your tie that wasn’t there this morning. You must have got that when you were visiting your prospect I’m sure. I see you glance at your watch, pack up your brief case and grab your gym bag.

When I look up again, you’re gone. It’s 16h00. I hope that tomorrow you’ll get a second chance to make the same difference you made today. I know you’ll get just about what you deserve tomorrow.

Yours Sincerely

Sales Manager

PS: Success doesn’t have to be an unconquerable fortress for you. If you’re serious and passionate about your profession and put in the hard hours, you will be successful.

Find sales management training or sales training in South Africa.